Privacy Policy | Couturier Design

Couturier Design online shopping privacy and customer experience — How Couturier Design handles information used to provide an online shopping experience.

Privacy Policy | Couturier Design

Last updated: September 27, 2026

This Privacy Policy explains what personal information Couturier Design may collect, how we use it, when it may be shared, how long it may be retained and the choices that may be available to you when you browse our store, place an order or contact us.

Information We Collect

Depending on how you use our website and services, we may collect or process:

Contact and delivery information: name, email address, phone number, billing address and shipping address.
Payment and transaction information: payment method, payment confirmation and transaction details. Payment information may be handled by payment providers rather than stored directly by Couturier Design.
Account information: login details, preferences and account settings when you create an account.
Order information: products viewed, added to cart, purchased, returned, exchanged or cancelled and related order history.
Communications: information you provide when contacting customer support or communicating with us.
Device and usage information: IP address, browser, device, network information and interactions with our website.

Couturier Design customer support and online shopping experience — Customer support may require information needed to identify and assist with an order.

How We Collect Information

Directly from you when you create an account, place an order, contact us or submit information through the store.
Automatically through website technologies such as cookies and similar technologies.
From service providers and partners that help operate, secure, analyse or improve the store.

How We Use Personal Information

Process and fulfil orders, payments, deliveries, returns and exchanges.
Provide customer support and respond to enquiries.
Maintain customer accounts and relevant shopping preferences.
Operate, secure and improve our website and shopping experience.
Detect, investigate and help prevent fraud, abuse or security issues.
Send promotional communications where permitted and consistent with your choices.
Comply with applicable laws and respond to valid legal requests.

Cookies and Similar Technologies

Our store may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage and support relevant features. Your browser or device may provide controls for managing cookies. Shopify and third-party services may also use these technologies according to their own policies.

When We Share Information

We may share personal information when reasonably necessary to provide our services or meet legal and operational requirements. Recipients may include:

Shopify and technology providers supporting the online store.
Payment, fulfilment, delivery and logistics providers.
Customer support, analytics, cloud storage and IT service providers.
Marketing and advertising providers where permitted by applicable law and your choices.
Third parties when you request or consent to a disclosure.
Authorities, advisers or other parties where disclosure is required or permitted by law.
Relevant parties involved in a business transaction, such as a merger, restructuring or sale of assets.

Shopify and Third-Party Services

Shopify hosts and supports our online store and may process information about your access to and use of the services. Information may be processed in countries other than your own. For more information, review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Couturier Design fashion and customer shopping experience — Couturier Design may use information connected with browsing and purchases to operate the store.

Third-Party Websites

Our services may contain links to third-party websites or platforms. Those services operate under their own privacy and security practices. Review the applicable privacy notice before providing personal information to a third party.

Children's Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction. If you believe a child has provided personal information to us, please contact us so we can review the request.

Security and Retention

We use reasonable measures intended to protect personal information, but no method of transmission or storage can be guaranteed to be completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, complying with legal obligations, resolving disputes and enforcing agreements.

Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have rights relating to your personal information, which can include:

Requesting access to personal information we hold about you.
Requesting correction of inaccurate information.
Requesting deletion in applicable circumstances.
Requesting a copy or portability of certain information where applicable.
Managing promotional communications using the unsubscribe option in marketing emails.

We may need to verify your identity before completing certain requests. Rights and available remedies vary by jurisdiction and may be subject to legal exceptions.

Complaints and Privacy Concerns

If you have a concern about how we handle personal information, please contact us first so we can review it. Depending on your location, you may also have the right to contact the relevant data protection or privacy authority.

International Processing

Personal information may be transferred to, stored or processed in countries outside the country where you live. Where applicable law requires safeguards for international transfers, we will use appropriate mechanisms as required by that law.

Changes to This Privacy Policy

We may update this Privacy Policy when our practices, services or legal requirements change. When changes are made, we will update the “Last updated” date and provide any additional notice required by applicable law.