Convenient & Secure Payment Option
Couturier Design offers Cash on Delivery (COD) to provide a convenient and trusted shopping experience for our customers across India.
📦 COD Availability
- COD is available on select products and locations
- Availability may vary based on delivery serviceability
💳 COD Charges
- A nominal COD handling fee may be applied at checkout
- Any applicable charges will be clearly shown before placing the order
📞 Order Confirmation
To ensure genuine orders and smooth delivery:
- COD orders may require confirmation via call, SMS, or WhatsApp
- Orders that are not confirmed may be automatically cancelled
🚚 Delivery Guidelines
- Please ensure someone is available to receive the order at the delivery address
- Payment must be made in cash at the time of delivery
- Delivery partners may contact you before delivery
❌ Failed Delivery / Refusal
Orders may be cancelled or restricted if:
- The customer is unreachable
- The order is refused at delivery
- Multiple COD orders are not accepted previously
In such cases, future COD orders may be restricted or disabled.
🔁 Returns & Refunds (COD Orders)
- COD orders are eligible for return as per our Return & Refund Policy
- Refunds for COD orders are processed via bank transfer or store credit
⚠️ Important Notes
- COD is a service provided for customer convenience, and misuse may lead to restrictions
- We encourage customers to choose prepaid options for faster processing and priority dispatch
📞 Need Assistance?
For any questions regarding COD orders:
📧 Email: couturier.blr@gmail.com